BridgeAIWorks Support

Support

Need help with a BridgeAIWorks app? Contact support@bridgeaiworks.com.

App-Specific Support

Send support requests to the same email address and include the app name so we can route the issue correctly.

Euclid Lab

Support for local Learner Profiles, Foundations and Book I propositions including I.1–I.12, semantic straightedge-and-compass construction, Undo/Redo, proof workbooks, step-by-step replay, points and encouragement audio, and issue reports on iPhone, iPad, Mac, or Android. The current Apple edition also offers I.13–I.24.

支援本機 Learner Profile、Foundations 與 Book I 命題（含 I.1–I.12）、尺規語意作圖、Undo／Redo、證明工作簿、逐步回放、積分與鼓勵音效，以及 iPhone、iPad、Mac 或 Android 問題回報；目前 Apple 版本另提供 I.13–I.24。

Contact / 聯絡：support@bridgeaiworks.com

BridgeAIWorks is operated by Yung-Hsin Shieh, an individual developer.
BridgeAIWorks 為個人開發者 Yung-Hsin Shieh 經營的品牌。

Product Page / 產品頁 App Store Google Play Download QR Codes / 下載 QR Code Apple Privacy / Apple 隱私權政策 Android Privacy / Android 隱私權政策 Android Terms / Android 使用條款

Nerd Dojo / 書呆子的練功房

Learning data, handwriting, exercises, AI provider setup, export, deletion, and local-device storage questions.

安心藥盒 / SafeMed

Medication list, OCR, reminders, safety notes, local data, AI/cloud provider behavior, and privacy questions involving health or medication information.

MagicMap — 魔法旅行地圖 (iOS / iPadOS)

Native iPhone and iPad support for accounts, Room creation and joining, invitation links or QR Codes, itineraries, announcements, location sharing, meeting points, SOS alerts, notifications, and MagicMap Pro subscriptions.

App Store iOS / iPadOS Privacy iOS / iPadOS Terms

Issue Report Checklist

The more specific the report, the easier it is to diagnose the problem.

  • App name
  • App version
  • For Magic Travel Map, the Room ID if available; for LINE LIFF issues, also include the LIFF URL
  • Device model
  • iOS, iPadOS, Android, or macOS version
  • Whether the issue happened inside the LINE app, Safari, Chrome, or another browser
  • Steps to reproduce the issue
  • Screenshots or screen recording, if helpful
  • Whether AI, OCR, cloud sync, location, map search, or BYOK/API key features were enabled

Legal Links

These links are available for app metadata, in-app settings, and support replies. The Terms of Use cover all BridgeAIWorks products listed in the Covered Apps section; product-specific terms and privacy policies control where linked. ExamCreator's product privacy policy states that no personal data is collected.

Apple Standard EULA / Apple 標準 EULA

https://bridgeaiworks.com/eula/

Unless a product-specific agreement or regional notice states otherwise, App Store apps are subject to Apple's Standard EULA.

New support pages / 新增支援頁